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Service Coordinator

Role Summary:  

Functions as ISP developers, advocates, liaisons, crisis managers, and coordinates services for all LifeROOTS service recipients.

Principal Accountabilities: (essential job functions):

1.       Secures funding where appropriate and prepares reports as needed.

2.       Coordinates, schedules, and conducts Individual Service Plans (ISP’s), annual and 6 month reviews.

3.       Conducts intake and orientation on new service recipients.

4.       Assists in transition planning and crisis intervention.

5.       Coordinates/schedules assessments as necessary.

6.       Acts as liaison with all parties involved with service recipients.

7.       Acts as advocate for service recipients.

8.       Assists service recipients in securing services from other programs and agencies.

9.       Processes eligibility for services recipients.

10.   Responds to telephone inquiries regarding records.

11.   Maintains complete records on service recipients as required by LifeROOTS policy, DD Waiver standards and General Funds standards.

12.   Completes all outcome measurement forms.

13.   Participates in training opportunities relevant to job duties.

14.   Participates in Job Development activities.

15.   Assists with the development and implementation of departmental goals and objectives.

16.   Attends all staff meetings.

17.   Responsible for initial training about individuals needs service by LifeROOTS.

18.   Relies on instructions and pre-established guidelines to perform the functions of the job.  Primary job functions do not typically require exercising independent judgment.

19.   Responsible for participation in the company’s quality improvement program and ensures that all department-applicable quality improvement requirements are fulfilled.

20.   Responsible for participation in the company’s financial management and ensures that all department-applicable fiscal responsibilities are fulfilled

21.   Responsible for participation in the company’s Health and Safety program and ensure that all department – applicable safety requirements are fulfilled.

22.   Performs other related duties as assigned by the Director of Community Services.


Essential Skills and Experience:

1.       BA/BS Sociology, Psychology, or related field or a minimum of two years of experience working directly with Developmentally Disabled population.

2.       Computer experience in word processing and spread sheet programs; able to compose reports and letters.

3.       Participation in recent continuing education programs related to Community Services, per licensing requirements.  


Conditions of Employment:

1.       Fingerprints and background check.

2.       Must have a valid and current driver's license with good driving record and must have current auto insurance as required by applicable state law.

3.       Occasionally operates a company vehicle or a personal vehicle while on company business.

4.       Must be at least 18 years of age.

1111 Menaul Blvd. NE 87107
Business Casual
Contact Info:  
Stephanie Ortega
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Rio Rancho Regional Chamber of Commerce

4001 Southern Blvd. SE, Ste. B
Rio Rancho, NM 87124-2069
Voice: (505) 892-1533    Fax: (505) 892-6157

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