Customers served (external and internal): all clients, any member of
the LifeROOTS Team, board members, all vendors, suppliers and any other members
of the public.
Role
Summary: Floor care Crew Leader must provide leadership that directs
and manages team members, during the work shift. The Crew Leaders supervisory
responsibilities include directing all Team members working in the building
during the shift.
Principal
Accountabilities: (essential job functions):
1. Ensures that basic floor
care and periodic maintenance are fulfilled, according to the contract.
2. Enforces and follows the
guidelines of the quality control plan.
3. Ensures that all time sheets
are properly completed, and turned in to the contract manager in a timely manor.
4. Maintains an awareness of
budget hours for the shift, and keeps a daily written record of hours used per
shift.
5. Submit orders for
equipment and supplies on a weekly basis to the manager.
6. Train employees in the
proper use of equipment and safety.
7. Maintains phone
accessibility from 2 hours prior to the start of all shifts.
8. Notifies the managers of
any inspection conducted and any corrective action taken.
9. Provides direct
supervision to crew members.
10. Follows the guidelines of
the quality control plan.
11. Acts as a role model for
the crew by exhibiting proper safety practices, hygiene, work practices in
accordance with company policies.
12. Complies with all
applicable LifeROOTS polices and procedures.
13. Relies on instructions and
pre-established guidelines to perform the functions of the job. Primary job functions do not typically
require exercising independent judgment.
14. All questions concerning floor
care contract, work scheduling, issues with buildings and equipment, chemicals or supplies shall be directed
to the contract managers.
15. Adherence to the
contracted floor care schedule is of prime importance and critical to the
success of the contract. Any deviations
to this must be approved by the contracts manager.
16. Responsible for
participation in the company’s quality improvement program and ensures that all
department-applicable quality improvement requirements are fulfilled.
17. Responsible for
participation in the company’s financial management and ensures that all
department-applicable fiscal responsibilities are fulfilled.
18. Responsible for
participation in the company’s Health and Safety program and ensure that all
department-applicable safety requirements are fulfilled.
19. Perform other related
duties as assigned by the contracts managers.
Essential Skills and
Experience:
1. HS Diploma or GED;
combination of 3 years of experience in floor care and/or supervision
of three or more people in the last five years.
2. Must be able to read and
write English and have good verbal and written communication skills.
3. Position may require
security clearance.
Beneficial
Skills and Experience:
1. Floor
care Crew Leader should have strong interpersonal and communication skills.
2. Time
Management: Proven ability to manage ones owns time and the time of others
well.
3. Monitoring:
Proven practice of monitoring/assessing performance of oneself, other
individuals, or organization to make improvements or take corrective
action.
4. Service
Orientation: Actively looking for ways
to help people.
5. Experience working in high
performance teams and performing as a proven strong team player.
6. Commitment to company
values.
Conditions of
Employment:
1.
Fingerprints
and background check.
2.
Must have a valid and current driver's license with good driving
record and must have current auto insurance as required by applicable state
law.
3.
Routinely
operates a company vehicle or a personal vehicle while on company business.
4.
Must
be at least 18 years of age.
Physical Challenges:
1. Must be physically able to
perform the essential functions of the position without hazard to self or
others.
2. Must be able to work
independently
3. The work is non-sedentary,
requiring walking, frequent bending, lifting and carrying 60 pounds
occasionally.
4. Must be able to operate
floor care machinery, including scrubbers, burnishes and waxing machines.
5. Additional challenges may arise, at which time LifeROOTS, Inc. may revise this job description.
Reporting
to the position are:
Floor Technicians
and Power Washer Operators
